1/17/2024 0 Comments Us travel docs helpline![]() A request for an emergency appointment can only be made online via the applicant’s profile by the applicant personally, or by the applicant’s representative acting on their behalf.It is the applicant’s responsibility to ensure that the information provided to CGI is accurate Emergency appointments Processing requests for visa applications and appointments servicesĬGI is not responsible for the authenticity or accuracy of the information provided by any applicant.Handling/responding to applicant inquiries and requests.All information collected through this service is captured and stored on computer systems maintained in the United States, pursuant to CGI’s contract with DoS.ĬGI processes personal information collected through this website for the purposes of: In order to provide these services, CGI collects personal information including, but not limited to: name, address, date of birth, passport number, Internet Protocol (IP) address, and other data points. DoS such as collecting applications data, assisting with scheduling Embassy or Consulate appointments, fee collection services and supporting applicants with call center and document delivery services. The call center may be reached by phone, email, or chat only via the contact information provided on the website.ĬGI provides support services to U.S.In such cases, the user(s) will be informed of this practice and its purpose at the start of any such interaction. All phone calls received that support the service may be recorded for quality and training purposes.They also cannot advise applicants on the visa class they should apply for, nor identify specific documents the applicant should present during the interview. Call center agents cannot provide assistance with completing the DS-160/260 application forms.Our call center provides general information in line with U.S.CGI does not accept responsibility for any changes in procedures or fees and reserves the right to pass on increases in fees. Non-Immigrant and Immigrant Visas are outside CGI’s control and are subject to change without notice. Problems with processing the payment which may require that the payment be made again.Underpayments which may require another payment to reach the full amount due.Payments made using a deposit slip that is past its expiration date, or payments made using fee collection methods and vendors not listed on our website’s Bank and Payment Options page/Pay My Visa Fee page, may cause the following issues:. ![]() ![]() In such cases, the applicant will need to purchase a new MRV fee in the country where he/she wishes to apply. Embassy/Consulate outside of the country where the payment was made. All payments must be made only in the local currency and are valid only for appointments scheduled in the country where the payment was made.Once tagged to a profile or used for the initial appointment, the MRV fee cannot be transferred to another applicant. The MRV fee may be used for a limited number of appointment reschedules.Machine Readable Visa (MRV) fees are non-refundable and non-transferable, this fee may be used for scheduling an appointment within one year from the date of payment or as per the Visa Fee Validity Extension guidance in effect as a result of the suspension of routine visa services.If your bank account was debited and you cannot schedule your appointment, please contact our call center for further assistance. We recommend you check your bank account. If you have encountered an error with your payment or you believe your payment was not successful, DO NOT PAY THE FEE A SECOND TIME AS IT WILL NOT BE REFUNDED.You may not access or use the website for any improper purpose. You may not access or use the website through any automated means, including but not limited to bots, crawlers or scripts. Your use of this website is subject to these terms and conditions, and must comply with all applicable laws and regulations. The United States (U.S.) Department of State (DoS) contracted CGI to provide general information and administrative services related to U.S.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |